Misys Mobile is a comprehensive suite of mobile banking and payments applications built on a flexible mobile communications platform. It enables financial institutions of all types to deepen their customer relationships, reduce costs and enhance revenue.

Misys’ mobile banking solution empowers banks to:

• Reduce cost of touch & service: realise tremendous savings by deferring expenses from contact centres or IVRs to the more cost-effective mobile channel.
• Maximise trust & customer retention: increase loyalty by giving customers unprecedented control over their accounts, billing and overall financial health.
• Drive cross-sell opportunities: deliver cross-sell marketing messages to customers easily and inexpensively via proactive, actionable alerts.
• Lower total cost of ownership: utilise Misys Mobile across multiple lines of business at the bank (retail, wholesale/treasury, card services, etc.)
• Expand traditional online banking: offer more services by integrating Misys Mobile into existing online banking systems, including the Misys Portal solutions and other 3rd party applications.

Smart Client Application & Triple Play Convergence

While other mobile banking solutions offer their versions of the triple play – messaging, mobile web and downloadable applications – these solutions typically require customers to clumsily jump between modes, resulting in a disjointed user experience.

In contrast, Misys Mobile’s triple play convergence offers a much more streamlined and integrated customer experience. The customer can receive an actionable, overdrawn account alert and instantly transfer funds by responding directly to the alert, all without leaving the rich interface of the Smart Client application (a minimal downloadable container application that uses mobile web content and push notification services).