Corporate Social Responsibility with a (customer) twist
16 July 2014
Corporate Social Responsibility (CSR) has become a board priority for many Financial Services companies today. However, one often overlooked aspect of CSR touches upon the role of vendor-supplier relationships between financial services organisations and their technology providers.
Corporate Social Responsibility (CSR) has become a board priority for many Financial Services companies today. It encompasses a wide range of strategic and tactical programmes including environmental sustainability, community involvement and ethical marketing – to name just a few. However, one often overlooked aspect of CSR touches upon the role of vendor-supplier relationships between financial services organisations and their technology providers. More specifically, the question arises as to how these partnerships can be enhanced through joint CSR engagements and a CSR-led cultural beliefs system, in order to drive positive change outside the confines of the companies’ respective buildings.
Misys is a strategic technology partner to over 2000 Financial Service companies around the world. And in order to further strengthen our client partnerships, we have launched Misys Connect: A comprehensive set of value-driven programmes that deepen the relationship between Misys and its customers. This strategic initiative serves to maximise the return on our clients’ technology investments and helps them to drive competitive advantage. A key component of Misys Connect is Return-on-Reputation – a set of 3 programmes that enhance our customers’ reputation as a market-leading, client-centric financial services organisation.
So how can Misys help its customers improve their reputation in the marketplace? The answer, in part at least, is to engage on joint CSR activities. We see CSR as tremendous opportunity to drive strong employee engagement, improve vendor-client relationships and positively contribute to the local and global community. We’ve already taken part in a number of joint CSR Programmes with our customers. One example was Byte Night, where a team of Misys staff (in partnership with one of its largest global customers) slept rough in London to raise money for a worthy cause. But we’d be interested in taking part in more such activities with other clients...
So – if you’re an existing client of Misys, or you’re looking to strike up a new relationship with Misys – don’t forget to mention Misys Connect! Brand Reputation is just one of the 18 programmes in Misys Connect, which gives clients of Misys the chance to partner on a broad range of joint CSR initiatives. If you’d like to know more, visit the Misys Connect webpage!