Retail banking 2017: adjusting to life the planet of the apps

Amidst a backdrop of political uncertainty and slow economic growth, 2017 is set to be interesting to say the least. As financial services institutions continue to battle with regulatory requirements, as well as managing costs as best they can, we’ll see the sector embracing new, innovative technologies to tackle these challenges and better serve customers.

Alex Kwiatkowski, Senior Strategist, Banking & Digital Channels at Misys, takes a glance back at 2016 and reveals what we can expect in retail banking in the next 12 months. Previously appeared in Retail Banking International.

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