To help you find the information your require about the Misys Academy education and training services, we have created a Frequently Asked Questions page. If you have a question that is not answered here, please contact us at misys.academy@misys.com

FAQ's

• How do I book a course?
• Where can I find a course outline?
• What type of course formats do the Misys Academy offer?
• How can the Misys Learning Suite support my implementation?
• Who do I contact about my training requiremnt?

How do I book a course?

Booking a course with Misys Academy is a simple process:

• Click on the Book a Course link on the Misys Academy main menu
• Select your Misys Product on the right hand menu
• From the course list displayed, click on the course title to view the course outline, aims, objectives and course topics
• After finding your course, click on the email address link to make a booking

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Where can I find a course outline?

A course outline can be viewed by navigating to the list of Public Scheduled Courses, selecting a Misys Product and clicking on the course title in the list of courses displayed. The course outline will display the aims, objectives and course topics.

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What type of course formats do the Misys Academy offer?

Misys Academy offers traditional instructor led training courses that can be delivered at Misys Academy locations, or on a client's premises, or as web classes using internet technology. Also by deploying the key deliverables from the Misys Learning Suite, Misys Academy can offer our customers:

• eLearning simulation modules: “show me”, “let me try”, “test me”;
• User guides to support traditional classroom training;
• Quick reference guides to aid post go-live support
• On-line pre- and post-knowledge assessments.

Misys Academy focuses on people and process as the primary enablers of technology, resulting in educated and engaged users, thereby delivering improved return on investment.

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How can the Misys Learning Suite support my implementation?

As your largest audience, your end-users play a key role in increasing the value of your Misys solutions. With the right set of skills, you can provide this group with the confidence, knowledge and competency to achieve long-term success. As a result, you will see faster acceptance of the solution and new application-related processes, and you will be able to establish a higher level of capability and performance. Put simply, the more skilled your end users are, the more value you will get from your Misys solution.

The Misys Learning Suite (MLS) is a leading edge software tool that enables clients to produce a blended learning solution aimed at replicating a bank’s specific Misys application. To find out more information about the Misys Learning Suite and to book a demonstration of the tool, please click the Misys Learning Suite link on the Misys Academy main menu.

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Who do I contact about my training requiremnt?

The Misys Aacdemy course catalogue covers training for Misys Applications within Banking Solutions and Treasury & Capital Markets. To contact Misys Academy about your training requirement, email Misys Academy, or alternatively click on the Book a Course link on the Misys Academy main menu, locate there you will find regional contact numbers and links to email the Misys Academy. Alternative

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