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Support

The provision of effective support in a timely manner is critical to customer satisfaction. With more than 30 years' experience in the capital markets industry, Misys delivers application support to more than 1,200 financial institutions in 100 countries. 

With dedicated support centres in London, New York, Bangalore, Manila and Singapore to provide round-the-clock support, and with a global staff of experienced product specialists, Misys can ensure the smooth running of the day-to-day financial operation. 

A suite of Premium Support Services is also available. These help customers to address the myriad of challenges facing their businesses more effectively, in such tasks as reducing TCO, mitigating IT operational risk, delivering a rapid response to demands from changing business conditions and improving the availability of Misys applications. 

Learn more about Misys Premium Support Services

Global Support Centre Details

  • BankFusion Universal | Retail & Wholesale Banking Software | Misys Misys BankFusion Universal Banking To be in a position to meet the challenges ahead, a special platform is needed; one that will support continuing success - not just today, or next week, but for the next decade and beyond. BankFusion Universal Banking can deliver this.
  • Loan IQ Direct Loan Servicing Software | Lending System | Misys Misys Loan IQ Loan IQ is used by leading financial institutions worldwide to optimize, automate and develop their lending business. Backed by more than 20 years of industry-leading experience, this flagship commercial lending system is the choice of 15 of the top 25 book-runners worldwide.
  • Summit FT Capital Markets Software | Misys Misys Summit FT Summit FT: A cross-asset, front-to-back software solution specializing in derivatives and structured products for global investment banks. Find out more
  • Kondor+ | Trade & Risk Management Platform | Misys Misys Kondor+ Kondor+ is the world's most widely used trade and risk management platform, providing market-leading technology to financial institutions seeking to optimize and expand their trading operations.